| Specification: | Closer to you
When we adopted Total Quality Management three years ago, we
undertook the challenge to respond to your requirements, to aim for
the highest level of product reliability and to achieve an excellent
standard of service.
We have therefore implemented within the organisation varrious steps
to enable you to express your needs more easily and to provide you
with solutions that met your needs more closely.
In some parts of the world, we have replaced our two yearly
customer satisfaction surveys by barometers that enable us to
monitor changes in your comments continuously.
These indicators show that we are fulfilling our commitment to
provide the quality you expect from MGE UPS SYSTEMS solutions. We
are focusing our attention on maintaining this standard. We are also
going further. The new products that you will find within this
catalogue do not merely provide the best performance at competitive
prices, our product range is expanding. We can now offer you a wider
range of global solutions for providing you with total power quality.
Our customers have also made it clear that they attach the greatest
importance to service and customer relations - availability and
personalised advice. In short the whole process of dealing with their
enquiry.
Over the past months, we have extended our retail partnerships,
expanded our sales teams, strengthened our links with major
customers and widened the scope of the MGE PowerServices™
programme. The solutions and experts from MGE UPS SYSTEMS are
becoming ever closer to you.
MGE UPS SYSTEMS are permanently concerned with the security.
Please continue to provide us with your comments on our products
and services: this is how we can continue to move forward. |
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